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FAQs

Q: Re Payment Plans how fast will I be approved?

A: Really fast! 95% of the time we can help with approvals within 5-10 minutes!

Q: Do you do package deals?

A: Certainly, we can put together lots of different combos to suit each individuals or families requirements to kick start their journey towards improved health and fitness.

Q: What are your opening hours?

A: Our call centre is manned every day of the year apart from Christmas Day and also at extended hours through our online website chat (we are fully owned and operate in Australia)

Q: When will I receive my machine?

A: Most areas within 2-5 working days once shipped some regional areas can be a little longer due to additional transit times.

Q: What maintenance is required?

A: 4 Handy tips – Lubricate the deck with a silicone spray, Vacuum the motor cover, Wipe down after each use, Tighten the belt as required with the provided allen key