Having your machine readily available can be everything! Especially if you are aiming to get fit and healthy for an upcoming occasion like a wedding. The last thing you need is for a company to hold onto a machine for repairs with no end date provided. Weeks and even months can go by without knowing when you’ll see your equipment again. What’s even more frustrating is when you contact the company and they can’t find your machine or can’t give you an update. After several phone calls or speaking to a number of different people you finally get some answers but it still doesn’t speed up the process. Poor after sales service can leave so many customers frustrated and unhappy. Sometimes it can feel like you have to jump through hoops just to get basic service that you expected from the beginning.
The best warranties are those you can rely on. If something was to happen, you want to know your call is answered and your problem can be attended to.
CardioTech pride themselves on not just a tough warranty but also a reliable support service. Our customers enjoy the benefits of a 24 hour/7 days
a week customer call support line for advice on quick fixes. If the machine needs a closer inspection, one of our factory-trained technicians can be
arranged for an in-home* visit. We also offer an upgrade to a Platinum warranty which gives customers double the protection. Getting your machine back
up and running in a couple of days (not months) can mean the difference between keeping you on track to achieve your goals or not. Don’t be left with
a broken machine or no machine.
* In-home service may be dependent on the customer location. Full terms and conditions are available...